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How wininr Handles Your Personal Data

At wininr, we take the privacy of your account seriously — every piece of data you share with us, from registration details to transaction records, is handled with…

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What This Privacy Policy Covers

wininr Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This policy applies to all personal data collected through the wininr platform, including information provided when you open an account, make a deposit via UPI, Paytm or PhonePe, or reach out to our support team. We collect only what is necessary to operate your account, process

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transactions and improve our services. Data such as your name, contact details, payment identifiers and device information may be held on secure servers. Access to wininr and the processing of your data is subject to local law, and our services are available only where local law
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permits. We do not sell your personal data to third parties. Data shared with payment processors — including UPI networks, Paytm or PhonePe — is limited to what those processors require to complete a transaction. You may request a copy of your data or ask us
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to correct it at any time by writing to our privacy team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

Three Ways to Contact Us About Your Data

If you have questions about this policy, want to access your data, or need to report a concern, our privacy team is reachable through the channels below.

Email Privacy Request Send a written data request, correction notice or deletion query to our dedicated privacy email. Include your registered account email so we can locate and verify your records without delay.

Live Chat Support Open the live chat widget from any page on the site and select the Privacy option from the topic menu. An agent will log your request and escalate it to the privacy team within one business day.

Postal Correspondence For formal written requests or legal notices related to data handling, you may send correspondence to our registered business address. Please mark envelopes clearly with 'Privacy Request' for prompt routing.

HOW WE PROTECT YOUR ACCOUNT

Data Handling, Cookies and Account Security

Our approach to data protection is built around the principle that you should always know what we hold and why we hold it.

Encrypted Storage

All personal data, including payment identifiers linked to UPI, Paytm or PhonePe, is stored using industry-standard encryption at rest.

Cookie Controls

We use functional and analytical cookies to keep your session active and measure how pages perform.

Data Retention Periods

Account data is kept for as long as your account remains active and for a defined period after closure, as…

Your Right to Access

You may request a full export of the personal data held on your account at any time.

Correction and Deletion

If any detail in your account record is inaccurate, contact us and we will correct it promptly.

Third-Party Data Sharing

Data is shared with payment processors solely to complete transactions and with fraud-prevention services to protect your account.

Frequently Asked Questions About Your Privacy

The questions below cover the rights and processes most commonly raised by account holders in India. If your specific question is not addressed here, reach out to our privacy team directly and we will respond in writing within two business days.

We collect your name, date of birth, email address, phone number and the payment identifiers you register — such as your UPI ID or linked Paytm or PhonePe number — along with device and session data generated during use.

Payment identifiers are required solely to process deposits and withdrawals on your behalf. We pass only the minimum data needed to the payment processor; we do not store full payment credentials on our own servers.

After account closure, we retain transaction and identity records for the period required by applicable financial and legal obligations in India. Data that falls outside mandatory retention is deleted or anonymised on a rolling schedule.

Yes. Send a data-access request from your registered email to our privacy team. We will verify your identity, compile your data export and deliver it securely within thirty calendar days of receiving the request.

We share data only with payment processors required to complete your transactions and with fraud-prevention partners who help secure your account. We do not sell, rent or trade your personal data to advertisers or marketing agencies.

Contact our privacy team by email or live chat with details of the correction or deletion you need. We will act within thirty days. Deletions may be limited where local law requires us to retain certain records for a set period.

We use functional cookies to maintain your login session and analytical cookies to understand page performance. You can adjust these preferences in the site's cookie settings panel at any time without affecting your ability to access your account.

How wininr Handles Your Personal Data

Three Ways to Contact Us About Your Data

Data Handling, Cookies and Account Security

Encrypted Storage

Cookie Controls

Data Retention Periods

Your Right to Access

Correction and Deletion

Third-Party Data Sharing

Frequently Asked Questions About Your Privacy

01 What personal data does wininr collect when I open an account?

02 Why does wininr need my payment details like UPI or Paytm?

03 How long does wininr keep my personal data after I close my account?

04 Can I request a copy of all the data wininr holds on me?

05 Does wininr share my data with third parties or advertisers?

06 How do I request that wininr correct or delete my personal data?

07 Does wininr use cookies, and can I control them?

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